In case AVG detects some file on your PC as infected, this file was moved to AVG Virus Vault, and you are sure that this file is correct and clean, it is possible that the detected file is a false alarm.
If so, we shall prepare the correction as soon as possible.
Unfortunately, false alarms do appear from time to time in every Anti-Virus software.
To solve the problem, please send us this file for analysis directly from the AVG program this way:
If so, we shall prepare the correction as soon as possible.
Unfortunately, false alarms do appear from time to time in every Anti-Virus software.
To solve the problem, please send us this file for analysis directly from the AVG program this way:
- Open the AVG program.
- Choose the "Virus Vault" option from the "History" menu.
- Right-click the false positive file and select the "Send to analysis" option from context menu.
- Fill in your e-mail address
- Confirm the dialog
This way file will be sent to our virus specialists for analysis and we will inform you about the result.
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Source: http://www.avg.com/us-en/faq.num-2343